The importance of quality and accreditation in health care services in the process of struggle against Covid-19

Authors: DEMET GÖKMEN KAVAK, AYŞE SİBEL ÖKSÜZ, CANAN CENGİZ, İBRAHİM HALİL KAYRAL, FİGEN ÇİZMECİ ŞENEL

Abstract: Background/aim: The aim of this research is to evaluate the relationship between the quality of health and accreditation standards with the Covid-19 process and to reveal the importance of quality and accreditation in health care in the process of combating coronavirus. Materials and methods: The relationship between hospital accreditation standards of Turkish Healthcare Quality and Accreditation Institute and the Covid-19 process was evaluated. The standards were analyzed within the framework of the technical guidance areas provided by the World Health Organization for countries for the Covid-19 process. Results: The standards were found to be 79,6% related to the Covid-19 process. The standard set including risk management, health and safety of employees, patient safety, end of life services, prevention of infections, drug management, sterilization management, laboratory services, waste management, outsourcing, material and device management, adverse event reporting, corporate communication, and social responsibilities sections are 100% related to the Covid-19 process. Conclusion: Studies on quality and accreditation in health services are important in terms of being prepared for Covid-19 and similar epidemic and pandemic situations, and to carry out planned and effective management of the process.

Keywords: Coronavirus, Covid-19, healthcare quality, healthcare accreditation

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